Privacy Policy

MIZO Electric ("we," "us," or "our") collects personal information you provide when requesting electrical services, including your name, phone number, email address, and service address. We may also collect call recordings and text messages exchanged with our business phone number for quality assurance and service coordination.

• Schedule and perform electrical services you request
• Send appointment confirmations, job updates, estimates, and invoices by SMS or email
• Respond to inquiries and provide customer support
• Improve our services and internal operations

By opting in when providing your phone number, you consent to receive SMS messages from MIZO Electric related to your service request, including appointment reminders, job updates, estimate notifications, and invoice information. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for assistance. Opting out does not affect your ability to receive electrical services.

We do not sell, trade, or rent your personal information. We may share information with service providers that help operate our business, such as payment processors and communication platforms, only to the extent needed to provide services.

We use reasonable safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. No method of electronic transmission or storage is completely secure.

We retain personal information as long as reasonably necessary to provide services, meet legal obligations, and resolve disputes.

Questions about this policy or requests related to your information can be directed to MIZO Electric.